AI

Zoho’s Zia LLM: Made in India, Built for Enterprise AI

AI

What if your enterprise AI could be powerful, private, and fully under your control—without depending on Big Tech? Zoho is turning that vision into reality with its latest innovation: Zia LLM. Zoho introduces Zia LLM, a homegrown, enterprise-grade large language model designed for privacy, performance, and complete control. Built in India, trusted worldwide. Zoho Corporation, Zoho’s Zia LLM: Made in India, Built for Enterprise AI

Who Holds the Keys to Your AI and Why It Matters

AI

 “AI will not replace people. It will replace people who don’t use AI.” — Naval Ravikant The argument isn’t about adopting AI but rather about letting someone else run your company. A deceptive sense of progress has been produced by the haste to integrate sleek models into every workflow: pilots take off, dashboards light up, Who Holds the Keys to Your AI and Why It Matters

Agentic AI: 40% of Projects Risk Failure by 2027

AI

Agentic AI offers immense potential, but it’s not for trend-chasers. The 40% failure rate is a wake-up call to focus on strategy, not hype.

The future of work is increasingly being defined by autonomy, not just for employees, but for the software they use. Agentic AI, or autonomous systems that make decisions and act without constant human input, is gaining traction across industries. Yet, Gartner predicts that over 40% of agentic AI initiatives will be abandoned by 2027 due Agentic AI: 40% of Projects Risk Failure by 2027

Declining Customer Service in India: AI Chatbots and Global Competitiveness

AI

Declining Customer Service in India: AI Chatbots and Global Competitiveness

Introduction In recent years, Indian customers across telecom, e-commerce, banking, and other sectors have faced growing frustration with support services. Companies are increasingly pushing AI chatbots and automated systems to handle complaints and queries, often with minimal human oversight or training, in the name of efficiency. Paradoxically, this trend has worsened the customer service experience Declining Customer Service in India: AI Chatbots and Global Competitiveness